Imagine the Possibilities

Mobile App

Mobile App Now Available!

We’ve once again teamed up with CrowdCompass to build an app that will make your conference experience more valuable. While onsite, the mobile app is your primary source for conference information. Although a printed schedule will be available at registration, for detailed information—including session descriptions, presenters, evaluations, and more—please refer to the mobile app.

Download the AttendeeHub App

App Store and Google Play logosIf you received an e-mail invitation, then you can download the app and verify your account right from your inbox on your mobile device!

If you didn’t receive an e-mail invitation, then the first thing you’ll need to do is download the CrowdCompass AttendeeHub app* on the device you’re bringing to the PLA 2018. The PLA 2018 Conference app lives within AttendeeHub.

As a native app for iOS and Android, it performs optimally whether or not there’s an Internet connection. When connected, the app downloads updates (like a schedule or room change). Once downloaded, all of the data is stored locally on the device so it’s accessible even if there’s no WiFi.

Non-iOS/non-Android mobile devices will have access to a mobile-friendly web-based version of the app, which does require a WiFi or cellular Internet connection and can also be used on any computer.

Log In to the App

Log in to the mobile app to experience all of the app’s features!

If you received an e-mail invitation:

  1. Open the invitation in your inbox. Tap Verify Account to unlock the PLA 2018 event and all of the app’s advanced features. If you do not verify your account, then you’ll need to manually search AttendeeHub for the PLA 2018 event.
  2. Tap Open App to complete the verification via your brand new mobile app.

If you’re signing up for an account:

  1. From the event homescreen, tap the hamburger icon at the top left of the screen.
  2. Tap Log in for more features!
  3. Enter your first and last name and tap Next.
  4. Enter your e-mail address.
  5. We’ll send you an e-mail to verify your account. We just want to make sure it’s you.
  6. Open your e-mail to find your verification code.
  7. Return to the app and enter the four-digit code to finish logging in.

Meet Other Attendees

Add yourself to the attendee list to network with other attendees. Here’s how:

  1. Log in to the app.
  2. Tap the Attendees launch icon.
  3. Tap the Attendee Options icon in the top right of the screen. Then make sure that the slider marked “Show Me On Attendee List” is set to “On”. Tap OK to confirm.

Play Games & (Maybe) Win Prizes!

PLA Explorer Game

Beginning Wednesday morning, play the PLA Explorer Game—our new photo scavenger hunt in the mobile app—to be eligible for daily prizes. Upload photos in the mobile app to complete challenges and earn points as you attend conference events, participate in educational sessions, and meet new people on Wednesday, Thursday, and Friday.

Each day is a new game with new challenges and a new sponsor. The top points earner each day wins prizes!

Exhibits Hunt Game

Browse the exhibits and be eligible to win great prizes playing the Exhibits Hunt Game, another photo scavenger hunt in the mobile app. Beginning at the Exhibits Opening Reception on Wednesday, take and upload photos in the mobile app to complete challenges and earn badges from our participating exhibitors—and be eligible for the prize drawing at the Exhibits Closing Reception on Friday.

The “Other” Game

Earn points as you for do things in the app you already want to do, like exploring the schedule and networking with other attendees. Completing the Game’s challenges is a fun way to explore everything the app has to offer. (Sorry, no prizes for this one though. Just fun!)

Need Help?

In-app help is available by tapping the Using This App icon, and you can contact PLA staff at for additional assistance.


PLA thanks Brainfuse, BookPage, and for their support of the PLA Explorer Game.

Brainfuse logo
BookPage logo logo


*Why is the mobile app named AttendeeHub? Last year, Apple changed its App Store Guidelines to prohibit app companies like CrowdCompass from submitting stand-alone event apps to the store on behalf of event organizers like PLA. In response, CrowdCompass created the AttendeeHub app to host the apps of stand-alone events like PLA 2018. And although Apple recently reversed its earlier decision, it did so too late for us to submit PLA 2018 as a stand-alone app. PLA decided it was most efficient to keep this year’s app in AttendeeHub.

For questions about…

Cancellation Policy

The PLA 2018 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for cancellation charges assessed by the airlines or travel agencies, or other losses incurred due to the cancellation of the workshops. All information listed on this website is subject to change.

Attendee Cancellation Policy

Written cancellations, requests for refunds, and/or changes will be accepted until February 23, 2018, and are subject to a $30 handling fee. Refunds will be processed after April 23, 2018. According to PLA policy, all meal events require preregistration. The above cancellation/change information also applies to all preconferences, meal events, and tours. No meal tickets will be sold onsite.

Exhibitor Cancellation Policy

All booth space cancellation requests must be received in writing by Show Management (Corcoran Expositions). If space is reduced, the net reduction of space will be treated as a cancellation of that space. If Show Management receives a written request for cancellation of space on or before October 31, 2017, the exhibitor will be eligible for a refund less the nonrefundable deposit of $950 per 100 square feet of exhibit space. For cancellations received after October 31, 2017, exhibitors are liable for 100% of the cost of space.


Print and electronic advertising opportunities are available to reach PLA members and attendees both before and during the conference.


Interested in exhibiting at PLA 2018? Contact Carly DiVito, Corcoran Expositions, at 312-541-0567 or


Contact Macey Morales, Deputy Director, ALA Public Awareness Office, 312-280-4393 or Please review our conference media policy.


ALA and PLA membership is managed by the ALA Membership & Customer Service (MACS) unit. You can join or renew/rejoin/add to your membership using ALA’s secure online form; or you can print and fill out a membership form and fax or mail it in; or call 800-545-2433 and press 5. Direct your membership questions to MACS at or 800-545-2433 and press 5. MACS representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.

Registration & Housing

Problems or questions regarding registration or housing? Contact Experient at or 800-424-5249 (U.S. and Canada)/847-996-5829 (all other countries). Experient representatives are available Monday–Friday, 9:00 AM–6:00 PM Eastern.


To discuss PLA 2018 sponsorship opportunities, contact Corcoran Expositions, Mary Michalik at 312-265-9650,; or Matt McLaughlin at 312-265-9655,

Thank You PLA 2018 Conference Sponsors!

Other Questions

Many commonly asked questions are answered in our FAQ. If you don’t find the information you’re looking for, please contact PLA at 800-545-2433 x5PLA (x5752) or Or the PLA Staff directory may help you find just the right person to ask.

PLA 2016 Archive

Looking for handouts and other information from the PLA 2016 Conference, which took place April 5–9, 2016 in Denver, CO? The PLA 2016 Conference website has been archived at

View the list of past PLA Conferences from 1983 to present.