Imagine the Possibilities

Concurrent Program Session

Change and Evolution in 21st Century Public Library Collections and Technical Services

Thursday, March 22, 2018, 10:45 AM - 11:45 AM

Pennsylvania Convention Center, 108 AB

In the age of big data analytics and demand-driven decision making, how do we manage change in order to continue providing access to physical collections while managing eCollections? Join us in examining ways to navigate the evolution of our work, using data to focus in on who exactly our patrons are and what they want most; learning to balance budgets and record loads when moving to pay-per-use or patron driven acquisitions models while inspiring staff.

At the end of this session, participants will:

1: Identify the key benefits of using evidence to make purchasing decisions 2: Be aware of tools available to incorporate evidence and predictive analytics into the decision making process for purchasing or loading of MARC records 3: Have examples of how organizations are effectively handling change with staff and collections

The session organizer(s) identified this session as appropriate for:
Level 2: People with some knowledge, who want to increase their understanding.

This session will have: Low interaction (example: single speaker/panel with Q&A at the end of the program)

Handouts: Download 1  

Track: Plan

Tags: Collections/Tech Services, Assessment and Evaluation, Collection Development, Electronic Resources, Organizational Change, Technical Services


Shellie Cocking, Collections and Cataloging Manager
San Francisco Public Library , San Francisco , CA

I am currently the Collections and Cataloging Manager at San Francisco Public Library. Having started my time at SFPL selecting children?s books and AV, I also had the joy of being the Borrower Services Manager. I have been helping technical services department transition to new technology since early 20s, starting with moving from the PCRose mini to Brodarts first iteration of BIBZ and including many migrations to new ILSs, new eCollections and more.

Carol Frost, CEO, Pacific Library Partnership Executive Director, Peninsula Library Syst
Pacific Library Partnership , San Mateo , CA

Carol Frost is the Executive Director of the Peninsula Library System, a consortium of 35 libraries located in San Mateo, California. She is also the CEO of the Pacific Library Partnership, a cooperative library system comprised of the eight counties in the San Francisco Bay Area. She has a passion for technology and how it can improve people's lives, a love for adult and early literacy and enjoys finding new ways to help patrons.

Dale Jenne, eCollection and English Cataloger
San Francisco Public Library , San Francisco , CA

Dale Jenne is currently the eCollection cataloger at the San Francisco Public Library. Dale?s previous experience includes being the adult nonfiction selector for SFPL?s branches, eBook selection, eCollection maintenance, and has been as a children and teen services librarian. Her teen service experience includes working with incarcerated youth in San Francisco.

Deanna Lechman, Collections/Technical Services Manager

Deanna Rabago Lechman is the Library Collections/Technical Services Manager for Contra Costa County Library, a 26-branch system located in the East Bay area of California. She has been with the Library since 2003 and has held the position of Collection Development Librarian and Senior Community Library Manager. She has a Masters in Library and Information Science from San Jose State University.

For questions about…

Cancellation Policy

The PLA 2018 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for cancellation charges assessed by the airlines or travel agencies, or other losses incurred due to the cancellation of the workshops. All information listed on this website is subject to change.

Attendee Cancellation Policy

Written cancellations, requests for refunds, and/or changes will be accepted until February 23, 2018, and are subject to a $30 handling fee. Refunds will be processed after April 23, 2018. According to PLA policy, all meal events require preregistration. The above cancellation/change information also applies to all preconferences, meal events, and tours. No meal tickets will be sold onsite.

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