Imagine the Possibilities

Concurrent Program Session

The Accidental Trainer: Teaching Technology in a Modern Public Library

Thursday, March 22, 2018, 4:00 PM - 5:00 PM

Pennsylvania Convention Center, 113 ABC

With the increasing demand for digital literacy classes in public libraries, librarians are having to create and deliver content with little training or guidance. Experts from PLA and Gail Borden Public Library (Elgin, IL) have created resources using adult learning principles, instructional design methodology, and best practices from the training industry. These tools will help you design high-quality classes and provide digital literacy instruction–in person and online–with confidence and ease.

An online version of this concurrent program session was also presented during the PLA 2018 Virtual Conference.

At the end of this session, participants will:

1: Be able to implement time-saving strategies for developing technology classes
2: Understand how basic instructional design and adult learning principles create strong learning experiences
3: Be able to deliver live and online technology classes for library patrons using free, accessible resources

The session organizer(s) identified this session as appropriate for:
Level 1: People with no previous knowledge of the topic.

This session will have: Low interaction (example: single speaker/panel with Q&A at the end of the program)

Handouts: Download 1   Download 2  

Track: Plan

Tags: Technology, Digital Literacy, Instruction, Partnerships and Collaboration, Programming/Services, Technology, Training


Monica Dombrowski, Director of Digital Services
Gail Borden Public Library District , Elgin , IL

Monica Dombrowski is the Director of Digital Services at Gail Borden Public Library in Elgin, Illinois, where she oversees the computer center and technology classes. Monica has over 20 years of training experience and was named a 2017 Library Journal Mover & Shaker. She serves on Dominican University's Alumni Council and is the chair of PLA's Digital Literacy Committee. Her passion is promoting the library as a place of education in the community.

Melissa Bernasek, Director of Information Services
Gail Borden Public Library District , Elgin , IL

Melissa is the Director of Information Services at Gail Borden Public Library. Her specialties include writing and teaching technology classes, business and career resources, genealogy, and local history. Melissa has worked in libraries for 10 years. She is a graduate of Dominican University as well as the Elgin Area Leadership Academy and PLA Bootcamp.

Crystal Schimpf, Training Consultant
Kixal, LLC , Austin , TX

Crystal Schimpf is a librarian, trainer, and consultant. As founder of Kixal, she provides innovative, transformative training for libraries on a variety of topics. She has facilitated online and in-person training for Project Outcome since 2015. She has also provided training on projects for the Urban Libraries Council's Edge Initiative, the International City/County Management Association's performance measurement project ICMA Insights, TechSoup's monthly webinar series for libraries, Infopeople's Building an Effective Learning Culture project, and more.

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Cancellation Policy

The PLA 2018 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for cancellation charges assessed by the airlines or travel agencies, or other losses incurred due to the cancellation of the workshops. All information listed on this website is subject to change.

Attendee Cancellation Policy

Written cancellations, requests for refunds, and/or changes will be accepted until February 23, 2018, and are subject to a $30 handling fee. Refunds will be processed after April 23, 2018. According to PLA policy, all meal events require preregistration. The above cancellation/change information also applies to all preconferences, meal events, and tours. No meal tickets will be sold onsite.

Exhibitor Cancellation Policy

All booth space cancellation requests must be received in writing by Show Management (Corcoran Expositions). If space is reduced, the net reduction of space will be treated as a cancellation of that space. If Show Management receives a written request for cancellation of space on or before October 31, 2017, the exhibitor will be eligible for a refund less the nonrefundable deposit of $950 per 100 square feet of exhibit space. For cancellations received after October 31, 2017, exhibitors are liable for 100% of the cost of space.


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PLA 2016 Archive

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