Imagine the Possibilities

Concurrent Program Session

Training is Fundamental

Thursday, March 22, 2018, 2:00 PM - 3:00 PM

Pennsylvania Convention Center, Ballroom A

Staff training and development is often overlooked but crucial to the support of staff. Learn from four different libraries about how staff training is fundamental and an essential strategy to serving our communities with compassion and enthusiasm. Topics covered will include: utilizing staff talent, rethinking our understanding of training, and building a culture of learning!?

At the end of this session, participants will:

1: Be prepared to take the first steps in creating a simple, consistent professional development schedule for their library 2: Leave with practical tools and tips to engage staff and patrons learning from and with each other 3: Gain practical ideas for staff training and development that can be implemented in any library setting

The session organizer(s) identified this session as appropriate for:
Level 2: People with some knowledge, who want to increase their understanding.

This session will have: Medium interaction (example: single speaker/panel with questions or discussion throughout)

Handouts: Download 1   Download 2   Download 3   Download 4  

Track: Lead

Tags: Staffing, Administration and Management, Continuing Education and Professional Development, Leadership, Personnel and Staffing, Training


Stephanie Anderson, Assistant Director for Public Services
Darien Library , Darien , CT

Stephanie Anderson is Assistant Director of Selection for BookOps, the shared technical services collaboration of the New York Public Library and Brooklyn Public Library. Previously, she was Assistant Director for Public Services for Darien Library (CT). She is on the Steering Committee of LibraryReads, and provides regular staff training on readers' advisory, including helping to organize several unconferences around the country.

Susan Lyon, Learning Engagement Manager
Richland Library , Columbia , SC

Susan Lyon is the Learning Engagement Manager of the Richland Library in Columbia, SC where she is involved in many facets of learning and instruction for both customers and staff. Susan is passionate about creating meaningful and compassionate experiences for her community. She Tweets at @Liblyon.

Dave Della Terza, Naper Blvd. Library Manager
Naperville Public Library , Naperville , IL

Dave Della Terza is the Deputy Director at Naperville (IL) Public Library. Dave loves learning and teaching, and having opportunities to exceed the expectations of the public is why he loves his job so much. In his spare time, Dave enjoys reading (of course), watching bad reality TV shows, learning new technology, and dancing and singing with his 2 year old daughter.

Kristi Chadwick, Consultant
Massachusetts Library System , Marlborough , MA

Kristi provides consulting and training services to over 1600 member libraries across the Commonwealth. Focuses include: small libraries, strategic planning, collection development, and readers' advisory. Kristi is a columnist with Library Journal, reviewing science fiction, fantasy, and horror. In 2013 she was Library Journal?s Reviewer of the Year and in 2014 a Library Journal Mover & Shaker.

For questions about…

Cancellation Policy

The PLA 2018 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for cancellation charges assessed by the airlines or travel agencies, or other losses incurred due to the cancellation of the workshops. All information listed on this website is subject to change.

Attendee Cancellation Policy

Written cancellations, requests for refunds, and/or changes will be accepted until February 23, 2018, and are subject to a $30 handling fee. Refunds will be processed after April 23, 2018. According to PLA policy, all meal events require preregistration. The above cancellation/change information also applies to all preconferences, meal events, and tours. No meal tickets will be sold onsite.

Exhibitor Cancellation Policy

All booth space cancellation requests must be received in writing by Show Management (Corcoran Expositions). If space is reduced, the net reduction of space will be treated as a cancellation of that space. If Show Management receives a written request for cancellation of space on or before October 31, 2017, the exhibitor will be eligible for a refund less the nonrefundable deposit of $950 per 100 square feet of exhibit space. For cancellations received after October 31, 2017, exhibitors are liable for 100% of the cost of space.


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Thank You PLA 2018 Conference Sponsors!

Other Questions

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PLA 2016 Archive

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